Exceptional Education at the Heart of the Community

Exceptional Education at the Heart of the Community

Support from LB of Newham

We know this is a challenging and difficult time for most of us, please read carefully about the support London Borough of Newham is offering below, if you are having difficulty with rent payments, council tax or both and money management. 

Council Tax

If you are having difficulty paying your Council Tax due to the Coronavirus pandemic please contact Council Tax and Benefits on 020 8430 2000. If your income has changed you may well be eligible for Council Tax Support which will pay up to 90% of your Council Tax. If you already claim Council Tax support please tell us about the change using the online change of circumstances found on the Council’s website. If you do not currently have a claim for Council Tax support you can make a claim online. If you need help with making a claim or advice, our staff will quickly help you make a claim for this and can discuss payment holidays or even hardship grants towards outstanding Council Tax. Please don’t wait for your account to go into arrears before contacting us. We want to help support you in these difficult times.

Rent Payments

If you are having difficulty paying your rent due to the Coronavirus pandemic please visit our Making a Benefit Claim pages on the Council’s website. This will help direct you to the right agency to deal with your claim. If you have an existing claim for Housing Benefit and your income has changed please visit the Benefits – Tell us about a Change page and complete the online change of circumstances form. If you need help or advice please contact Council Tax and Benefits on 020 8430 2000 and our staff will be able to help you.

Please click here for further information and support.

Money Management

Please do not be concerned or afraid to ask for help or support. These are challenging times and financial hardship is a genuine concern as adirect result of the Covid 19 situation. Newham Council is working very hard to help residents and its community.

If you need any advice and support or help to get you back on track, please click here.

You can also click here, for any top tips for managing your money.

Food Support for Residents during Lockdown

The Council is not providing free food to residents who are shielding but can afford to buy their own food, however other support is available to help them access food in the commercial sector. Please click here for more information.